Privacy policy
Privacy Policy of Team Group Bulgaria EOOD
This Privacy Policy defines the procedures for processing personal data collected by Team Group Bulgaria EOOD when using the website, contact forms, and when providing services.
The company ensures data protection in accordance with:
- Regulation (EU) 2016/679 (GDPR),
- the Bulgarian Personal Data Protection Act (PDPA),
- the ePrivacy Directive.
By using this website, you confirm that you have read and understood this Policy.
1. Data Controller
Team Group Bulgaria EOODEIK: 202314845Registered address: BULGARIA, Stara Zagora (6001), 68 Evlogi Georgiev St., Floor 7, Apt. 28Email: manager@timgroupbulgaria.comPhone: +359896012549
The company acts as the data controller and is responsible for the processing and protection of personal data.
2. What Data We Collect
We may collect the following categories of personal data:
2.1. Data provided voluntarily by the user:
- first and last name;
- phone number;
- email address;
- comments and messages submitted via forms;
- information about a project or inquiry.
2.2. Automatically collected data:
- cookies;
- IP address;
- device and browser type;
- pages viewed;
- technical information about user devices.
3. Purposes of Data Processing
We use personal data exclusively for lawful purposes, including:
- responding to user requests;
- preparing commercial offers;
- performing contractual obligations;
- improving website functionality;
- audience analytics (only with user consent);
- protecting the company’s legitimate interests.
4. Legal Grounds for Processing (GDPR, Art. 6)
- User consent — contact forms, analytical cookies;
- Performance of a contract or steps prior to entering into a contract — processing inquiries and delivering services;
- Legitimate interest — website protection, fraud prevention;
- Legal obligations — accounting and compliance with regulatory requirements.
5. Data Sharing with Third Parties
We may share personal data only with:We may share personal data only with:
- technical service providers (hosting, email services);
- organizations ensuring website security;
- government authorities — strictly upon lawful request.
Data is not transferred outside the EU, except to services compliant with GDPR and using Standard Contractual Clauses (SCC).
6. Data Retention Period
Personal data is stored for the following periods:
- inquiries submitted via forms — up to 12 months;
- client data — for the duration of the contract + 5 years;
- cookies — according to the lifespan of each specific cookie file.
7. Data Subject Rights
Users have the right to:
- access their personal data;
- correct inaccurate data;
- request erasure (“right to be forgotten”);
- restrict processing;
- withdraw consent at any time;
- data portability;
- lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP).
Requests may be submitted via email: manager@timgroupbulgaria.com
8. Data Protection Measures
We implement organizational and technical measures, including:
- SSL encryption;
- restricted data access;
- server protection mechanisms;
- regular security monitoring.
9. Changes to the Privacy Policy
The company reserves the right to update this document.The new version takes effect upon publication on the website.